Keeping an Eye on the Right CU*BASE Reports
Are You Keeping an Eye on the Right CU*BASE Reports?
Whether you are new to CU*BASE or have been a client for years and years, you know that the system has a robust and diverse collection of reports, from daily automated reports that get archived in CU*SPY to hundreds of on-demand reports available from just about every CU*BASE menu. It can be almost overwhelming at times, and even the veterans among us don't always remember them all.
Which report will give you a list of members with available credit?
It's December and you have money to lend. Even better, you have members already approved for credit who haven't taken advantage of it. It's time to run this report, find out who they are then have your staff contact them. Which report is it?What is the ASAP of collaborative action?
While ASAP could imply As Soon As Possible, the concept has a more sustaining value than quick reaction to the market. ASAP is grounded in Knowing Your Members and how your credit union can fulfill what they need. The concept doesn't get any simpler than this. When you think ASAP what does it mean to your credit union?Which report shows the source of your loan applications and productivity of your loan officers?
There are points at which you want to know how well your lending staff is working together as a team. When applications come through, from where do they originate? How long are they in the queue? What do the ratios reveal about loan volumes, approvals, denials, and overall productivity?
How successful is your collections department in getting positive responses from members with past due balance?
When looking at performance, this report monitors the activities of individual collectors or your entire team. How many members were contacted and how many follow-ups were set as a result of those contacts? There's a way to gauge the performance of your staff. Where will you find this revealing report?
What report shows the transaction pattern you suspect is emerging from watching the daily Bank Secrecy Cash Report?
You may suspect structuring activity while reviewing the daily Bank Secrecy Cash Report in CU*SPY. This is another report that provides the same information but allows selection by account and date range.When you find your G/L accounts out of balance, which report is a good place to begin the reconciliation process?
Reconciling member postings is a daily operation made easier when you can print this report. Use it to compare posted transactions to exceptions or adjustments.Where in CU*BASE will you find teller activity tracking?
This set of reports highlights your teller transactions during days and times you select. What staffing levels should you plan for and what goals will you set based on statistics generated from these reports?Where can you verify IRA and HSA transactions and balances?
IRA and HSA plan administration is more complicated than the typical savings account. Reports will keep you on track with monitoring and verifying plan administration. Transaction amounts and dates can be confirmed, all important to verify the accuracy of IRA and HSA accounting.What can you learn from CU*BASE Daily Reports? Have we got the book for you!
Automated reports produced at Beginning-of-Day and End-of-Day processing are profiled in a booklet produced in August, 2008. This booklet lists reports by category with cross-references to report names. Each report profile includes the CU*SPY menu, when it's generated, purpose, tips for use and that's not all. There is a sample too. What is this booklet and where can you get your own copy?We've given you some pretty valuable hints to set your course on the path to knowledge about your credit union.
These booklets were developed to help you focus on the reports that really matter. The reports were selected by experts in key areas including Accounting, Collections, Auditing, Lending, Teller, Member Service, and more to give you the scoop on the reports they recommend most. In total, over 150 CU*BASE reports are described in this 'Our Favorite Reports' series. Check them out today!